Last Updated: 4 September 2026
Welcome to Out The Net. These Terms & Conditions govern your use of the Out The Net website and your purchase of products through our online store.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. ABOUT OUT THE NET
This website is operated by [LEGAL BUSINESS NAME], trading as Out The Net.
Website: https://outthenet.com/
Email: [CUSTOMER SERVICE EMAIL]
Business Address: [BUSINESS ADDRESS]
ABN/Business Number: [ABN, IF APPLICABLE]
Throughout these Terms & Conditions, "Out The Net", "we", "us" and "our" refer to Out The Net.
"You" and "your" refer to the person accessing our website or purchasing our products.
2. USING OUR WEBSITE
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict or interfere with the use of the website by anyone else.
You must not:
- Use the website for unlawful or fraudulent purposes.
- Attempt to gain unauthorised access to our website or systems.
- Copy, reproduce or distribute our website content without permission.
- Interfere with the security or operation of the website.
- Use automated systems to collect information from our website without our permission.
We reserve the right to suspend or restrict access to the website where reasonably necessary.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, colours, sizing information and prices displayed on our website are accurate.
However, colours displayed on your device may differ slightly from the actual product colour.
Product availability may change without notice. We reserve the right to limit quantities or discontinue products at any time.
If we identify an error in product information or pricing, we may contact you to confirm the correct details before processing your order.
4. PRICING
All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.
Prices may change from time to time. Any price change will not affect an order that we have already accepted, except where an obvious pricing or technical error has occurred.
Shipping costs, where applicable, will be displayed during checkout before you complete your purchase.
5. ORDERS
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you will receive an order confirmation by email. This confirms that we have received your order but does not necessarily mean that the order has been accepted.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
- A product is unavailable.
- There is an obvious pricing or product information error.
- We suspect fraudulent or unauthorised activity.
- We are unable to process payment.
- We are unable to fulfil the order for another legitimate reason.
If we cancel an order after payment has been received, we will arrange a refund of the amount paid for the cancelled order.
6. PAYMENT
Payment must be completed through the payment methods available at checkout.
By submitting payment details, you confirm that you are authorised to use the selected payment method.
We do not knowingly store complete payment card details on our own systems. Payments may be processed through third-party payment providers, which have their own terms and privacy policies.
7. SHIPPING AND DELIVERY
We will process and dispatch orders according to the shipping information provided on our website.
Delivery times are estimates only and may vary depending on the delivery address, courier services, public holidays, weather, customs or other circumstances outside our reasonable control.
You are responsible for providing an accurate delivery address at checkout.
If you provide an incorrect address and your order has already been dispatched, additional delivery or redirection costs may apply where permitted by law.
If your order does not arrive within the expected delivery timeframe, please contact us at [CUSTOMER SERVICE EMAIL] with your order number so we can assist you.
8. RETURNS, EXCHANGES AND REFUNDS
Our Returns Policy explains the process and conditions for returns, exchanges and refunds.
Nothing in these Terms & Conditions limits or excludes your rights under applicable consumer law.
If a product has a fault, is unsafe, does not match its description, or otherwise fails to meet an applicable consumer guarantee, you may have rights to a repair, replacement, refund or other remedy depending on the circumstances.
These rights exist independently of any voluntary returns or exchange policy offered by Out The Net.
For return and refund requests, please contact:
Email: [CUSTOMER SERVICE EMAIL]
Please include your order number and a description of the issue.
9. AUSTRALIAN CONSUMER LAW
If Australian Consumer Law applies to your purchase, nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights or remedies that cannot legally be excluded.
Our products are covered by applicable consumer guarantees under the Australian Consumer Law.
Where a product has a major failure, you may have the right to choose a refund or replacement. For a minor failure, we may be required to provide a remedy such as repair, replacement or refund, depending on the circumstances.
We will assess each issue in accordance with applicable consumer law.
10. SALE ITEMS AND PROMOTIONS
From time to time, we may offer discounts, promotions, limited releases or other special offers.
Promotions may have additional terms, including specific start and end dates, product exclusions, quantity limits or other conditions.
Unless otherwise stated, promotions cannot be combined with other offers.
We reserve the right to correct errors or withdraw a promotion where necessary, subject to applicable law.
11. INTELLECTUAL PROPERTY
All content on the Out The Net website, including but not limited to:
- Logos
- Brand names
- Product images
- Photography
- Graphics
- Designs
- Text
- Videos
- Website layout
- Original artwork
is owned by or licensed to Out The Net and is protected by applicable intellectual property laws.
You must not reproduce, modify, distribute, publish, sell or commercially exploit our content without our prior written permission.
12. USER CONTENT
If you submit reviews, photographs, videos, comments or other content to Out The Net, you confirm that you have the right to provide that content.
By submitting content, you grant Out The Net permission to use, reproduce and display that content for legitimate business and marketing purposes, including on our website and social media, subject to applicable law.
We reserve the right to remove content that is unlawful, offensive, misleading, inappropriate or otherwise inconsistent with our brand or website policies.
13. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, social media platforms, payment providers, shipping providers or other services.
We are not responsible for the content, availability, security or privacy practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and conditions.
14. WEBSITE AVAILABILITY
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or free from errors.
The website may occasionally be unavailable because of maintenance, updates, technical problems or circumstances outside our reasonable control.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Out The Net will not be responsible for losses arising from your use of the website where those losses result from circumstances outside our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited, including rights and remedies available to consumers under applicable consumer law.
16. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
By using our website and placing an order, you acknowledge that information may need to be collected and processed to fulfil your order, provide customer support, process payments and otherwise operate our business.
Please refer to our Privacy Policy for further information about how we collect, use and protect personal information.
17. CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time.
When changes are made, we will update the "Last Updated" date at the top of this page.
Your continued use of the website after updated Terms & Conditions are published means that the updated terms will apply to your future use of the website and purchases.
18. GOVERNING LAW
These Terms & Conditions are governed by the laws applicable in [STATE/TERRITORY, AUSTRALIA].
Any disputes will be handled in accordance with applicable Australian law and the jurisdiction of the relevant courts.
19. CONTACT US
If you have any questions about these Terms & Conditions, your order or our products, please contact us:
Out The Net
Website: https://outthenet.com/
