At Out The Net, we want your order to arrive safely, securely, and as quickly as possible. Please review the information below for details about our shipping process.
ORDER PROCESSING
All orders are carefully prepared and processed after your purchase is confirmed.
Orders are typically processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.
SHIPPING & DELIVERY
We currently offer shipping to [insert countries/regions].
Estimated delivery times are:
- [Local / Domestic]: [X–X business days]
- [International]: [X–X business days]
Please note that delivery times are estimates and may vary depending on your location, courier delays, weather, holidays, or other circumstances outside our control.
SHIPPING COSTS
Shipping costs are calculated at checkout based on your delivery location and order.
Any applicable shipping charges will be clearly displayed before you complete your purchase.
ORDER TRACKING
Once your order has been shipped, you will receive a confirmation email containing your tracking information, when available.
Please allow up to 24–48 hours for tracking information to become active.
DELIVERY ADDRESS
Please make sure your shipping address and contact information are correct before completing your order.
Out The Net is not responsible for delays or additional costs caused by incorrect or incomplete shipping information provided at checkout.
If you need to make a change to your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been dispatched.
DELAYS
While we do our best to ensure timely delivery, Out The Net is not responsible for delays caused by shipping carriers, severe weather, holidays, customs processing, or other circumstances beyond our control.
If your order appears to be delayed, please contact the shipping carrier using your tracking information or reach out to us for assistance.
LOST OR DAMAGED ORDERS
If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damage.
If your package is marked as delivered but you have not received it, please first check with household members, neighbors, or your local delivery carrier. If you still cannot locate your package, contact us and we will do our best to assist.
INTERNATIONAL ORDERS
For international orders, the customer may be responsible for any customs duties, import taxes, or other fees charged by the destination country.
These charges are not included in the product price or shipping fee unless otherwise stated.
CONTACT US
If you have any questions about your order or our shipping policy, please contact us through our Contact page.
Thank you for choosing Out The Net.
